Frequently Asked Questions

What kind of photos produce the best quality engravings?
How visible is the engraved image?
Will my engraving fade over time?
Will the background of my photo show up on my pendant/keychain?
Can you engrave other things besides photos?
Do I have a choice of fonts for the engraved text?
If I order a larger pendant / keychain, can you fit more than 25 characters of text?
Can I place an order with photos engraved on both sides?
Can I have text engraved on both sides instead of a picture?
Is gift packaging available?
What is your return policy?
How long will my order take?
Do you offer expedited order processing and rush delivery?
How much do you charge for shipping & handling?
Do you ship to Military addresses?
I have not received a confirmation email or a response to my question.
Does Engravable Moments charge sales tax?
Do you offer discounts for bulk orders, such as for weddings, etc?
Can I mail in a regular photo instead of uploading?
Can I email a photo instead of uploading?
Can I order a pendant in Rhodium?

Please choose from one of the questions above.